Category: Remote IT Support

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Office365 Remote IT Support

How SharePoint makes remote working easier

Sharepoint
Proactive I.T Services Remote support

How SharePoint makes remote working easier

 

Working remotely as a team is really important right now, with many of us sat in different places.

 

SharePoint is a great tool to help you do that.

 

It works with Microsoft 365 to connect your team and allow them to create, safely store and share documents online.

 

You can set up team sites for projects, where your people can collaborate on documents.

 

It allows you to create an intranet for your business. Which is a great way to stay connected to what’s happening, where, and with whom.

 

You can share news with colleagues, and access forms, lists, and libraries of information. That’s vital when we can’t all be in the same place.

 

There’s also a mobile app, so your team can stay updated on group news when they’re not at their big screen.

 

And because it’s all cloud-based, you can access everything you need in one place.

 

This is perfect for working from home; back in the workplace; or a hybrid setup.

 

For more information, or to set up SharePoint for your business, get in touch today.

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Remote IT Support

Why have Microsoft warned users when updating to their new system version?

Why have Microsoft warned users when updating to their new system version?

MICROSOFT have rolled out their latest update the May 2020 named as Windows 10 2004. This first update of the 2 yearly updates always seem to cause issues with specific chipsets, software & other vendor issues and this is just the same, SO WHY DO THEY RELEASE IT? WE ALL ASK.
Mainly security vulnerabilities are the answer to that question.


These are the reasons Microsoft are warning users NOT to update.

Several glitches found in the latest operating system upgrade. While Microsoft will try to patch security flaws, performance issues and bugs in each of its operating systems …this will often lead to more being issues being introduced. Since updates come thick and fast (every Tuesday) the fix is usually found and repaired within 7 days.

Millions of people who are working from home, other who use their systems for entertainment and keep in touch with all of their friends and family– the timing couldn’t have come at a worse time. Fortunately, Microsoft has been upfront and published a list of issues that have been found inside the new version of Windows 10 May update. Found here.

Some of these issues are minor and shouldn’t be enough to put you off installing Windows 10 2004 update – like a bug in the system that stops some monitors with a variable refresh rate working as expected (the dreaded black screen which happened in each Windows 10 version up to now) this won’t be an issue if you’re not using a monitor with an optional high refresh-rate panel but not everyone has these.

Some issues are serious enough for Microsoft to warn users: “We recommend that you do not attempt to manually update”.

A massive number of Windows 10 users allow their operating system to update automatically – which is a default setting – meaning it will probably be too late for them. While automatic updates can be incredibly useful (if the settings are correct) it keeps your machine guarded against the latest malware attacks and protected against other bugs in the system …it can be a problem as it means you don’t have the option of skipping an operating system update with dangerous or frustrating glitches.

One of the issues found inside the Windows 10 May 2004 update, causes issues when connecting multiple Bluetooth devices simultaneously to your machine. In all honesty I don’t know more than a handful of people or businesses that do this.

Another glitch relates to Intel GPUs, while unplugging certain Thunderbolt devices from your system, black screens after the update has always been a major issue in all of the released updates so far.

 

 

The full list of everything wrong in Windows 10 2004 update can be found below, taken from the Microsoft help-page:

  • DISM might incorrectly report corruption is still present after repair
  • Variable refresh rate not working as expected on devices with Intel GPU
  • Difficulty connecting to more than one Bluetooth device
  • Errors or issues during or after updating devices with Conexant ISST audio drivers
  • Errors or issues during or after updating devices with certain Conexant audio drivers
  • Issues using IME Mode property to control IME mode for individual text entry fields
  • Stop error when plugging or unplugging a Thunderbolt dock
  • Errors or unexpected restarts for some devices using Always On, Always Connected
  • No mouse input with apps and games using Game Input Redistributable
  • Issues updating or starting up devices when aksfridge.sys or aksdf.sys is present
  • Issue with older drivers for Nvidia display adapters (GPU)

 

 

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Remote IT Support

New Office 365 package name changes

New Office 365 package name changes

Microsoft 365 Business Basic

(formerly Office 365 Business Essentials)

• Host email with a 50 GB mailbox and custom email domain address.

• Create a hub for teamwork to connect your teams with Microsoft Teams.

• Access web versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only).

• Store and share files with 1 TB of OneDrive cloud storage per user.

• Host online meetings and video conferencing for up to 250 users.

• Get help anytime with around-the-clock phone and web support from Microsoft.

Compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.

Microsoft 365 Business Standard

(formerly Office 365 Business Premium)

• Get desktop versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only). 
• Host email with a 50 GB mailbox and custom email domain. 
• Create a hub for teamwork with Microsoft Teams. 
• Store and share files with 1 TB of OneDrive cloud storage per user. 
• Use one license to cover fully installed, Office apps on five mobile devices, five tablets, and five PCs or Macs per user. 
• Get help anytime with around-the-clock phone and web support from Microsoft.

Compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.

Microsoft 365 Business Premium

(formerly Microsoft 365 Business)

• Stay up to date with the latest versions of Word, Excel, PowerPoint, and more.

• Connect with customers and co-workers using Outlook, Exchange, and Teams.

• Manage your files from anywhere with 1 TB of cloud storage on OneDrive per user.

• Defend your business against advanced cyberthreats with sophisticated phishing and ransomware protection.

• Control access to sensitive information using encryption to help keep data from being accidentally shared.

• Secure devices that connect to your data and help keep iOS, Android, Windows, and Mac devices safe and up to date.

Compatible with Windows 10 Pro. Some management features are not supported in Windows Home. All languages included.

Microsoft 365 Apps for business

(formerly Office 365 Business)

• Get desktop versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only).

• Store and share files with 1 TB of OneDrive cloud storage per user.

• Use one license to cover fully installed Office apps on five mobile devices, five tablets, and five PCs or Macs per user.

• Automatically update your apps with new features and capabilities every month.

• Get help anytime with around-the-clock phone and web support from Microsoft.

Compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.

Categories
Remote IT Support

Professional Remote Support Near the UK You Can Trust

Professional Remote Support Near the UK You Can Trust

For computer or laptop users of any skill level, be it novice or beginner, a day will come when you need some help. Whether it is updating your applications or removing viruses, it would be great to have someone to guide you through the process or, even better, just take care of it. This is where ProactiveIt’s remote support service comes to the rescue.

ProactiveIt has a combined three decades worth of experience among its expert technicians. They can solve whatever issue is plaguing your laptop or desktop, regardless of it is a MacBook or a PC. Best of all, because it is remote support, they can do it quickly no matter where you are.

They do more than just fix problems, though. Another tool in their repertoire is the ability to install the software you need to get your jobs done. They are experts in Microsoft 365 and can set it up for you. This suite of industry-standard productivity tools includes Word, Excel, Outlook, and OneDrive.

That’s not all they can offer. They can also automate your cloud backup process through their remote support services, so you never have to worry about a lost file. They possess the skillset and expertise needed to combat any malicious threat that hijacks your computer with an extensive knowledge base in the latest anti-virus software, and technologies.

If you want your computer to be more of a tool than a nuisance, get in touch with a local remote service professional near you. Get in touch with ProactiveIT.